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Desktop Support Associate
If technology is second nature for you, and you possess a thorough knowledge of mainstream DOS, Windows applications, and Microsoft operating systems as well as basic PC hardware for desktop and portable systems and various peripherals, you’re ready for the top tier technology title of desktop support associate. You’ll not only answer a variety of technical support needs for customers, you’ll also have the authority to escalate issues when required or act independently to resolve more complex needs and requirements.
