Industries we serve
At most companies, you’re able to build industry experience—in one industry. TeleTech is different. Here, you can gain valuable experience and expertise in a wide range of industries while also working with some of today’s leading brands in various markets. From the highly competitive world of retail to the fast-paced environments of technology, telecom, and communications to the high-stakes fields of healthcare, government, and financial services, you’ll learn firsthand about the unique complexities, challenges, and opportunities that shape and define these high-demand industries. Plus, you’ll continually gain valuable skills and insight that will set you apart as you build your career.
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Retail
From sealing the sale to providing exceptional day-to-day customer service and support, you’ll learn the skills to help clients increase sales, improve customer satisfaction, and communicate and strengthen brand identity across multiple forms of media and communications, as well as in different countries, cultures, and languages.
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Technology
Whether you're a closet techno-geek or a natural gaming guru, you can put your technology expertise and skills to work to earn much more than “highest score” bragging rights. Plus, you'll learn to use the latest technology tools while advancing your skills even further as you work with some of the world's biggest technology brands.
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Financial Services
You can't calculate the returns on opportunities like these. From banking and brokerage to insurance and investments, you can put your career into high gear within the financial services industry by gaining valuable experience in handling diverse customer transactions, building brand equity, accelerating sales, and enhancing customer satisfaction for top institutions worldwide.
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Telecom
Cell phones aren't just for talking anymore, and telecom opportunities aren't either. You'll find a vast array of opportunities to build your industry knowledge and experience by providing a wide range of customer-centric services for top industry service and technology providers, including tech support, customer care, and sales.
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Sales
While sales isn't a specific industry on its own, it is a specialized field in which many skilled professionals build successful careers. If you're someone who thrives on the art of the deal and the incentive of commissions, you'll find the perfect opportunity awaits you at TeleTech. We create highly focused sales teams for top brands around the world, providing multi-media solutions that drive add-on sales to help build our client's bottom line—and your wallet.
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Healthcare
One of the fastest-growing industries—and also one of the most complex, healthcare is an industry with ample opportunities for those with the skill, knowledge, and experience to help organizations succeed. At TeleTech, you'll gain the training and expertise you need to help top healthcare organizations provide patient support, process medical claims, and expand market share. Professionals are also needed to support front- and back-office processes and to assist in resource management, such as staffing and other human capital needs for this growing industry.
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Communications and Media
Did you know that eight of the world's top 10 communications companies rely on TeleTech's business process outsourcing services and solutions? That translates into countless opportunities for you to gain valuable experience in this exciting field. From executing customized marketing programs that build customer awareness and drive sales and market share to supporting industry-leading provisioning processes, you'll be on the front line of helping top firms in this field gain and keep a competitive edge.
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Government
Imagine supporting government initiatives around the world, from hurricane emergency relief to visa application processes. At TeleTech, you'll learn what it takes to make these efforts run smoothly and provide the skilled support and expertise necessary to facilitate national and international government programs that make a difference to communities around the corner—and around the globe.
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Travel and Hospitality
For almost three decades, TeleTech has been the leading provider of business process outsourcing solutions for top names in travel services, transportation, hotels, and hospitality—worldwide. As part of our client solution teams, you'll be providing critical services and solutions that could range from creating customized reservations platforms for leading global airlines to coordinating services from multiple providers for high-value customers who expect and demand the highest level of service excellence.
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Automotive
Given the recent changes in the automotive industry, building and maintaining customer confidence, satisfaction, and loyalty are more critical than ever for top brands throughout this high-stakes space. Through our joint venture organization, Percepta, and other teams throughout TeleTech, you can accelerate your success by gaining high-value experience and expertise while working with today's top industry brands.
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