Inbound Sales Representative - Springfield, MO (01TYG)

Springfield, Missouri, United States US

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The Inbound Sales Representative will fulfill responsibilities with the objective to increase overall sales revenue for TeleTech and its partners.  In this position, you will primarily be answering incoming calls and assessing customer needs while providing first call resolution to retain customer’s loyalty.

What we offer:

  • Competitive pay plus performance-based bonuses
  • Paid training
  • Advancement and Career Opportunities
  • Medical and Dental Insurance Programs
  • Tuition Reimbursement & Retirement Planning
  • Paid Time Off
  • Ongoing Training and Development
  • Discounts at many major retailers and restaurants


Job responsibilities:

  • Answer inbound calls from consumers or small to large businesses
  • Utilize all product knowledge and documentation to provide customers with product recommendations appropriate to solve their issue.
  • Create new accounts for customers calling for the first time.
  • Collect key information from customers that call in. Data entry will also be necessary to compile quotes, orders, and related reporting tools.
  • May include some outbound calls for maintaining and expanding customer relationships as well as increasing conversion gains with new customers.
  • Attain minimal levels of sales revenue performance based on existing tenure-based goals.
  • Generate incremental revenue for client partners.

What do you need?

  • At least 3 months of sales experience
  • High school diploma or GED
  • B2C sales experience
  • Date entry skills


What makes you the best candidate?

  • College degree or equivalent work experience preferred
  • Call center experience
  • Ability to field high stress calls while providing an exceptional customer service  experience
  • Knowledge of CRM or Sales force tools preferred




TeleTech, the global leader in business process outsourcing (BPO) with over 30-year history of hiring great people like you, is here to offer a career in the customer service industry. We are currently hiring Inbound Sales Representatives for our Springfield, MO service delivery center. 




Are you ready to accept the challenge? Because TeleTech is ready for YOU!
Click on the Apply Now button to let us know about you.  Even better, apply now and tell your friends to apply too – it’s always fun to work with friends!
For more information on the world of opportunities that awaits you, visit
What to expect once you apply:  TeleTech requires all employees hired in the United States to successfully pass a background check as a condition of employment.
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