SQL Server Database Administrator -- Austin, Texas (01UXF)

Austin, Texas, United States US

TeleTech is seeking a SQL Database Administrator (DBA) to join our Technology Services team.   This role is located in beautiful Austin, Texas. 

Why choose TeleTech to enhance and broaden your career?  We are just as passionate about providing ideal solutions to solving our client’s business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.  Whether you’re the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! 

What you’ll be doing: 

As part of our Cloud Engineering team, you will keep the database up and running smoothly 24/7.  You will work on new design, enhance existing design, and various architecture components.  Build out and be the SME for our SQL product.  The goal is to provide a seamless flow of information throughout the company, considering both backend data structure and frontend accessibility for end-users.  MAKE THINGS HAPPEN.

 

What you’ll bring to us:

·        Serve as subject matter expert (SME) for MS SQL RDBMS and other SQL solutions (some MySQL applications and third party databases)

·        Develop database solutions by designing proposed systems; defining database physical structure and functional capabilities, security, back-up, and recovery specifications.

·        Engineer and administer MS SQL Active-Active, Active-Passive and distributed SQL instances across multiple geographically disperse and technically diverse environments

·        Review and recommend changes to database structure to optimize performance by observing database metrics (feedback loop into SDLC from production environment to PPRD, QA, etc.)

·        Designs and develops process and systems for junior SQL resources to administer and operate systems

·        Develops cost minimization and optimization strategy through knowledge of licensing best practices and hardware utilization planning

·        Assist Systems Engineers, as needed, with other Infrastructure related tasks

 

What skills you’ll need:

·        6+ years Database Design, Database Maintenance, Database Security, Database Management, Requirements Analysis, Open source DB knowledge, Oracle, SQL Server, SSRS

·        Experience designing massively scalable cloud SQL database architectures

·        MCSA (MCSA: SQL 2016 Database Administration) or equivalent required

·        MCSE and/or VCP preferred

·        Develop cost effective infrastructure and licensing models for MS SQL infrastructures

·        Career progression through Systems Administration/Engineering roles

·        Experience with VMWare, Windows Administration, Storage Administration, and Server Administration

·        Ability to take ownership of projects and drive them to completion

Who We Are:

TeleTech is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels.   We utilize a holistic approach, applying solutions from our four customer experience segments—Consulting, Technology, Care and Growth—to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.

Our Customer Technology Services segment drives customer experience outcomes to small, medium and enterprise clients by providing best in class Cloud and Premise Contact Center and Unified Communications Solutions, and CRM, Multi-channel, Omni-channel and WFO Services. 

What We Offer:

·        Variable incentive bonus plan, 401K company match, tuition reimbursement

·        Global career mobility, employee recognition programs, professional development

·        State of the art technology which allows for seamless global connectivity

·        Rich wellness program and health incentives

Lead Everyday w Do the Right Thing w Reach for Amazing w  Seek First to Understand w Act as One w Live life Passionately

#LI-RD1

 

Notice to external Recruiters and Recruitment Agencies: TeleTech does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TeleTech, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TeleTech.

 

 

Employment Requirements: TeleTech requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TeleTech is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.



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