TeleTech Alerts SMS Terms and Conditions

TeleTech Holdings, Inc and its family of companies

Program Description

TeleTech Alerts allow mobile subscribers to opt-in to receive workforce and or Human Capital related updates, including but not limited to requests for overtime, weather alerts, welcome messages and news/information about TeleTech Holdings and its family of companies through SMS messages straight to the subscriber’s phone.

Supported Carriers

TeleTech Alerts is available on the following carriers: Alltel, AT&T, Boost, Sprint/Nextel, Virgin Mobile, Verizon Wireless1, T-Mobile2, Cincinnati Bell, U.S. Cellular, Cricket, Metro PCS, Interop, Acg, Aliant Mobility (CA), Bell Mobility (CA), MTS Communications (CA), NothernTel Mobility (CA), Rogers (CA), SaskTel (CA), Telebec (CA), Telus (CA), Virgin Mobile (CA)

1Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond Verizon's control may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that Verizon does not guarantee that alerts will be delivered.

2T-Mobile is not liable for delayed or undelivered messages


There are no premium charges for joining the TeleTech Alerts for receiving the alert and info messages, however Msg&Data rates may apply. Please check with your carrier to understand any charges that you may incur.

Message Frequency

If you opt-in to receive alerts or info from TeleTech Holdings, Inc, it is estimated that you will not receive more than 6 messages/month.

How to opt-out of our service

To opt-out of the TeleTech Alerts program, text STOP at any time to 66710. An unsubscribe message will be sent to your mobile number confirming the cancellation, but no more messages will be sent from this program after that one.


For support or information about our TeleTech Alerts, text HELP at any time to 66710.You can also email us at or call 1-800-835-3832.

Privacy Policy

TeleTech Holdings, Inc top priority is the privacy of our users. The following is provided to address any concerns you may have.

  • TeleTech Holdings, Inc will not sell or distribute your cell phone number to third parties or TeleTech Holdings, Inc clients for whom you have not approved.
  • TeleTech Holdings, Inc will not directly market to you any services for which you have not opted in, either by cell phone, text message or email.
  • TeleTech Holdings, Inc will not distribute any personal information about you, including your phone number, name, billing information or any other piece of identifying information.

If you have any questions, please send us an email to